Doug Chesney, head of Ubisoft Support, says he's tired of answering "dumbass questions" about problems with popular Ubisoft games such as the Prince of Persia and Assassin's Creed series.
"I can't tell you how many questions and complaints we receive on a daily basis, about trivial things like lockups, in-game cameras and glitches. You want a challenging game? Lockups enable multiple playthroughs. Different camera angles offer new perspectives on your environment - even if you can't see where you're going. And glitches, well, I get a big kick out of watching Ezio (of Assassin's Creed) accidentally jump to his doom. That's slapstick!"
"To paraphrase a former defense secretary," Mr. Chesney adds, "you play the game that you pay for."
But after pressure from many gamers, Ubisoft has decided to create two additional sites for complaints and grievances. See below for the links.
www.ubisoft.com/support/colddayinhell
www.ubisoft.com/support/whenpigsfly
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